If you have placed an order on Prime Lab Med you can check the status and review the history of your orders by navigating to Order History page in your account.
Being Processed
Your order has been successfully submitted. Shipping address verification (SAV) and fraud prevention measures may be required.
Partially Shipped
Your order has been partially (some items) shipped. We will notify you once the remaining items ship.
Shipped
All items in your order have been shipped. Tracking information can be viewed on the Order History page in your account. Tracking numbers will also be sent to you via email.
Delivered
Your order has been delivered.
Completed
Order has been successfully completed.
Canceled
Your order was canceled. If you have any questions or concerns please Contact Us.
Return is Being Processed
Your request to return or replace the item is being processed. We will keep you updated on the next steps via phone or email.
