Availability and lead time may vary from item to item. Orders will ship within 1 to 5 business days depending on the availability of stock.
If the item is out of stock, we will inform you about it and give you an approximate date in which our shipment is expected to arrive. In case the merchandise is delayed we will give you the choice to cancel your order and issue a credit for the full amount.
If we are unable to deliver orders within the expected time frames, we will notify you. Pay attention that Prime Lab Med reserves the right to cancel orders that have an extended lead time. In this case, alternatives will be offered.
If the order contains more that one product, we will cancel the products with extended lead-time and will ship the rest. We will charge your credit card less the cost of the canceled product, or void the transaction if the entire lead time is not acceptable.